Merchand Service
When your merchant account has been activated (for 7 days maximum, the time to receive all the requested documents; after this period, it will be deactivated without notice!) you can subscribe and proceed to tests.
Steps to create the service
- Access your merchant account https://cinetpay.com/login
- Click on the
Services Marchands
menu
- Then click on Creer un service.
- Select your formula by choosing the number of months of your subscription (1 YEAR subscription = 12 months)
- Enter the relative information and subscribe in a few minutes via Mobile Money or Credit Card
In case of difficulty, please contact us [email protected]
Steps to modify the service
- Access your merchant account https://cinetpay.com/login
- Click on the
Services Marchands
menu
- Click on the Modification ,
- Make the changes
- Click on the button
mettre à jour
Service renewal steps
- Access your merchant account https://cinetpay.com/login
- Click on the
Services Marchands
menu
- Then click on Renouvellement
- Select the payment method and enter the number of months if different from 1 month
- Click on Renouvellement , then follow the instructions.
Frequent problems
- Send your business registration and a scanned copy of your ID to this address [email protected]
- Make sure you are logged in with the address linked to the activated account